My Stripe account is under review — how long will it take?
Account is under Stripe review (not rejected). Stripe has paused parts of the account while its risk team reviews it. Reviews resolve in days, faster when requested information is supplied.
How to confirm this is your code
Stripe exposes the code in the requirements.disabled_reason field of your
Account object. Check it with a direct API call —
GET /v1/accounts/{ACCOUNT_ID} — or connect
Opsidion read-only and it reads the field for you, along with the
verification errors, capability state, and 90 days of risk signals that explain
why Stripe set it. The dashboard banner usually paraphrases this code, but the
field itself is the source of truth.
The playbook
- Answer any open questionnaire in the dashboard immediately — reviews wait on you, not Stripe.
- Prepare evidence of fulfillment (tracking numbers, service logs) and inventory/supplier proof; these are the most-requested items.
Typical timeline
Days; faster when you answer the questionnaire
Get the full diagnosis, not just the code
The code tells you the category; it doesn't tell you which charge pattern, website issue, or verification field caused it. Opsidion's $49 diagnosis ranks every probable cause from your account's own signals — and auto-refunds if it finds nothing assessable.
Frequently asked
What does under_review mean on a Stripe account?
Stripe has paused parts of the account while its risk team reviews it. Reviews resolve in days, faster when requested information is supplied.
How do I fix a Stripe account with disabled_reason under_review?
Answer any open questionnaire in the dashboard immediately — reviews wait on you, not Stripe. Prepare evidence of fulfillment (tracking numbers, service logs) and inventory/supplier proof; these are the most-requested items.
How long does under_review take to resolve?
Days; faster when you answer the questionnaire
Related codes
listed— Account flagged by a watchlist match — under verificationrequirements.past_due— Required verification information is past duerequirements.pending_verification— Stripe is verifying submitted information- All disabled_reason codes