DISABLED_REASON requirements.pending_verification CONFIDENCE WHEN SET: HIGH
Recoverable state

Stripe is verifying my information — should I do anything?

Stripe is verifying submitted information. You've submitted the required information and Stripe is verifying it. No action is usually needed unless verification fails.

How to confirm this is your code

Stripe exposes the code in the requirements.disabled_reason field of your Account object. Check it with a direct API call — GET /v1/accounts/{ACCOUNT_ID} — or connect Opsidion read-only and it reads the field for you, along with the verification errors, capability state, and 90 days of risk signals that explain why Stripe set it. The dashboard banner usually paraphrases this code, but the field itself is the source of truth.

The playbook

  1. Wait for verification (usually < a few days); watch for follow-up requests.
  2. If it has been stuck for more than a week, contact support — documents sometimes fail silently on image quality.

Typical timeline

Usually under a few days

Get the full diagnosis, not just the code

The code tells you the category; it doesn't tell you which charge pattern, website issue, or verification field caused it. Opsidion's $49 diagnosis ranks every probable cause from your account's own signals — and auto-refunds if it finds nothing assessable.

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Frequently asked

What does requirements.pending_verification mean on a Stripe account?

You've submitted the required information and Stripe is verifying it. No action is usually needed unless verification fails.

How do I fix a Stripe account with disabled_reason requirements.pending_verification?

Wait for verification (usually < a few days); watch for follow-up requests. If it has been stuck for more than a week, contact support — documents sometimes fail silently on image quality.

How long does requirements.pending_verification take to resolve?

Usually under a few days

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