Terms of Service
1. Who we are
Opsidion is operated by Foighne Ventures Limited, a company registered in Ireland (company no. 738028) with its registered office at Dublin, Ireland ("we", "us"). Contact: [email protected]. Opsidion is an independent merchant tool and is not affiliated with, endorsed by, or connected to Stripe, Inc. or any of its affiliates. "Stripe" is a trademark of Stripe, Inc.
2. The service
Opsidion helps businesses understand and address the risk, restriction and enforcement decisions of the platforms they depend on. For supported platforms (currently Stripe), it connects to your account with your authorization (via OAuth) and generates one-off analytical reports — a Risk Audit and an Account Diagnosis — and provides troubleshooting assistance. Reports analyse your payment activity, account status and public website against platform policy signals and produce findings and suggested next steps.
3. Informational only — no advice, no guarantees
Reports are automated, informational analyses. They are not legal, financial or compliance advice, and they do not represent Stripe's actual internal risk assessment, which is proprietary to Stripe. We do not guarantee that following a report's suggestions will prevent account restriction, restore a restricted account, or produce any particular outcome with Stripe or any other party. Decisions about your account are made solely by Stripe.
4. Eligibility and acceptable use
- You must be at least 18 and using the service for business purposes.
- You may only connect a Stripe account you own or are authorized to act for.
- You may not use the service to conceal prohibited activity, evade a processor's ban or the card networks' MATCH listing, or for any unlawful purpose. We may refuse or terminate service where we reasonably suspect this.
5. Your Stripe data
Connecting grants us API access to read your Stripe account data. We use it only to generate your reports, as described in the Privacy Policy. You can revoke access at any time from your Stripe dashboard (Settings → Installed apps) or by disconnecting in Opsidion.
6. Fees and payment
Reports are one-off purchases at the prices displayed at checkout, processed by Stripe Checkout. Prices are in USD and, where required, exclusive of VAT which will be shown at checkout. Refunds are governed by the Refund Policy, including the automatic refund for an unassessable Account Diagnosis.
7. Right of withdrawal (EU consumers)
Reports are digital content delivered immediately after purchase. Where you are a consumer in the EU/EEA, by purchasing you expressly consent to immediate delivery and acknowledge that you thereby lose the statutory 14-day right of withdrawal under the Consumer Rights Directive once delivery has begun. This does not affect the refunds we offer voluntarily under the Refund Policy or your other statutory rights.
8. Intellectual property
We own the service, its software and branding. Your reports are yours to use for your business. You may not resell the service or systematically extract our analysis for a competing product.
9. Limitation of liability
Nothing in these terms excludes liability that cannot be excluded under Irish law (including for death, personal injury, or fraud). Subject to that:
- The service is provided "as is" and "as available", without warranties of any kind beyond those that cannot be excluded, and to the maximum extent permitted by law we disclaim all implied warranties, including fitness for a particular purpose.
- We are not liable for the decisions or actions of any platform — including Stripe, other payment processors, marketplaces, app stores, or card networks — such as restricting, suspending, terminating or declining to reinstate your account, holding funds, or applying reserves. Those decisions are made solely by the platform, whether or not you follow anything in our reports or troubleshooting.
- We are not liable for indirect or consequential loss, including lost profits, lost revenue, loss of business or goodwill, or losses caused by delays in a platform's own processes.
- Our total aggregate liability arising out of or in connection with the service, whether in contract, tort (including negligence) or otherwise, is limited to the amounts you paid us in the 12 months before the claim arose.
If you are a consumer, these limitations apply only to the extent permitted by the mandatory consumer-protection law of your country of residence.
10. Changes and termination
We may update these terms; material changes will be posted here with a new effective date, and continued use after that constitutes acceptance. We may suspend or terminate the service for breach of these terms. You can stop using the service and revoke access at any time.
11. Governing law and disputes
These terms are governed by the laws of Ireland and the Irish courts have jurisdiction. If you are an EU consumer you also benefit from mandatory protections of your country of residence, and may use the European Commission's Online Dispute Resolution platform .