Talk to a human who reads Stripe accounts all day.
Every message is read by the team that builds the analysis engine — there is no tier-one
script. Include the Stripe account ID you connected (it starts with acct_)
and we can usually answer in one reply.
[email protected]
Questions before you buy, billing, refunds, or anything about a report. We answer within one business day.
[email protected]
GDPR requests, data deletion, and security reports go straight to the privacy contact — see the Privacy Policy for what we hold.
Bought a report? File a support ticket from inside the app — open your dashboard and hit Support in the header. Tickets are linked to your connected account and report, so we can look at exactly what you're seeing, and each one gets a reference number you can follow up on.
Company details
Opsidion is operated by Foighne Ventures Limited, a company registered in Ireland (CRO 738028) with its registered office in Dublin, Ireland. Opsidion is an independent merchant tool and is not affiliated with, endorsed by, or connected to Stripe, Inc.
Postal correspondence: Foighne Ventures Limited, Dublin, Ireland. For anything time-sensitive, email is always faster.