RESTRICTED CATEGORY CBD & HEMP PRODUCTS POLICY: STRIPE RESTRICTED BUSINESSES
Supportable, with conditions

Can you sell CBD with Stripe?

Yes — but it's a restricted category. Stripe supports cbd & hemp products only with additional requirements beyond normal onboarding. Operating in the category without meeting them is one of the most common paths to reserves, payout pauses, and eventually a rejected.terms_of_service termination.

The requirements to stay supportable

  1. Apply for Stripe's CBD program and provide lab certificates of analysis (COAs) for every product.
  2. Keep THC content claims on-site consistent with the 2018 Farm Bill (<0.3% THC).
  3. Remove any medical or disease-treatment claims from product pages.

How Stripe detects the category

Stripe's risk team — and its automated screening — reads the website on your business profile at onboarding and periodically after. Language associated with this category (terms like "cbd", "hemp oil", "delta-8", "cannabidiol") flags the account for category review even when your declared business type says something else. Declaring one business and operating another is itself a Terms of Service violation, so the fix is never to hide the category — it's to meet its requirements.

If you've already been restricted

Look up your requirements.disabled_reason code — each code has a different playbook. A rejected.terms_of_service for a separable product line can sometimes be appealed after removing the violating products; if the category is your core business and the requirements can't be met, moving to a processor that underwrites the category beats appealing.

Check your site before Stripe's next review does

Opsidion screens your website against every restricted and prohibited category — quoting each matched term so you can judge relevance — plus the dispute, fraud, and verification signals on your account. $29 for live accounts, $49 diagnosis if you're already restricted.

Frequently asked

Can you sell CBD with Stripe?

Yes, but as a restricted category — Stripe supports cbd & hemp products only when specific conditions are met. Operating in this category without meeting them commonly leads to reserves, payout pauses, or account closure. The key requirements: Apply for Stripe's CBD program and provide lab certificates of analysis (COAs) for every product. Keep THC content claims on-site consistent with the 2018 Farm Bill (<0.3% THC). Remove any medical or disease-treatment claims from product pages.

Why did Stripe restrict my cbd & hemp products business?

Stripe screens the website on your business profile at onboarding and periodically afterward. If it detects this category and the account doesn't meet the category's requirements, the usual sequence is a review, then reserves or pauses, then closure. Check your requirements.disabled_reason code to see which stage you're at.